software-support

Software Support

February 24, 2015 Marcus Sidler

The common mistake made upon downloading the software is to immediately unzip the file.  It is IMPORTANT to first create the ' C:\DC_SURVEY ' directory or folder and MOVE the zip file into that folder PRIOR to unzipping it.  There are many support files and they all must reside in the C:\DC_SURVEY folder.

Hope this helps.  Let me know how it is going.  You can ask questions here as well.

Marcus


4 comments

  • Marcus

    Mar 12, 2017

    LATEST UPDATES AND FIXES TO DC_SURVEY:
    1) negative elevation in the translate / rotate routine keeps minus sign on the left
    2) database can handle 25000 points now in the rotate routine
    3) Map Check routine fixed the report printout on second request does not print multiple lines in the parcel
    4) Print map routine had an error when the descriptions were visible corrected now.
    No other know problems at this time.
    Thanks for your support.
    MArcus

  • Marcus

    Jul 19, 2015

    New updated version 5.3.0 has been uploaded and available. It has fixed the printing function for the Map check routine. Formerly the printout was not cycling pages correctly. The Inverse routine now has the “#-#” input capability. We believe that this now a very dependable product. Hopefully you will find maximum value for your money. Thanks to all our users for your support.

  • Marcus

    Mar 11, 2015

    We inadvertently left out a folder in the Student download zip file.
    We are sorry for the inconvenience this has caused. Re try the student down load from the notice you originally received.
    Marcus

  • Marcus

    Feb 25, 2015

    Greetings All,
    Thanks to one of our users, we have corrected a glitch in our Map Check Routine. I was not resetting the line counter when switching to a new parcel. The current files in the download cue fo both Production and Student versions have been updated.


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